Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Kerry Patterson 第2 版本

Name: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Price: 207 CNY
Availability: OutOfStock
Author: Kerry Patterson

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元 207

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预计送达时间年6月12日 - 年6月23日

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其他版本：

Paperback Book

第2 版本

(2013) 元 134

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Kerry Patterson

第2 版本

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

288 pages, illustrations

介质类型	图书 Hardcover Book (精装硬皮书)
已发行	2013年6月16日
ISBN13	9780071830607
出版商	McGraw-Hill Education - Europe
页数	304
商品尺寸	236 × 163 × 24 mm · 564 g
语言	英语