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Itil Version 3 at a Glance: Information Quick Reference John Long 2008 edition
Itil Version 3 at a Glance: Information Quick Reference
John Long
ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services.
The desk reference?s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.
82 pages, biography
| 介质类型 | 图书 Paperback Book (平装胶订图书) |
| 已发行 | 2008年8月12日 |
| ISBN13 | 9780387773926 |
| 出版商 | Springer-Verlag New York Inc. |
| 页数 | 82 |
| 商品尺寸 | 164 × 233 × 9 mm · 154 g |
| 语言 | 英语 |
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