John Long
Itil Version 3 at a Glance: Information Quick Reference John Long 2008 edition

Name: Itil Version 3 at a Glance: Information Quick Reference
Price: 712 CNY
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Author: John Long

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Itil Version 3 at a Glance: Information Quick Reference

John Long

2008 edition

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services.

The desk reference?s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.

82 pages, biography

介质类型	图书 Paperback Book (平装胶订图书)
已发行	2008年8月12日
ISBN13	9780387773926
出版商	Springer-Verlag New York Inc.
页数	82
商品尺寸	164 × 233 × 9 mm · 154 g
语言	英语