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Engaging Service Bryan Williams
Engaging Service
Bryan Williams
This book will focus on how to go beyond merely serving customers. It will clearly explain how to engage every customer and create memorable experiences. All 22 chapters have been written with one primary goal in mind. That goal is to give practical and relevant information that can be applied immediately. Each of the 22 chapters ends with a powerful activity that is designed to help reinforce the chapter's key points.
| 介质类型 | 图书 Paperback Book (平装胶订图书) |
| 已发行 | 2009年6月3日 |
| ISBN13 | 9780578044880 |
| 出版商 | Bryan K. Williams |
| 页数 | 116 |
| 商品尺寸 | 150 × 7 × 226 mm · 181 g |
| 语言 | 英语 |