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Mapping Experiences James Kalbach
Mapping Experiences
James Kalbach
This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions.
250 pages
| 介质类型 | 图书 Paperback Book (平装胶订图书) |
| 已发行 | 2016年5月13日 |
| ISBN13 | 9781491923535 |
| 出版商 | O'Reilly Media, Inc, USA |
| 页数 | 384 |
| 商品尺寸 | 196 × 223 × 17 mm · 636 g |
| 语言 | 英语 |
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