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Brad Cleveland的作品

Cover for Brad Cleveland · Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results (Paperback Book) (2021)

Leading the Customer Experience:... (2021)

Cover for Brad Cleveland · Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results (Hardcover Book) (2021)

Leading the Customer Experience:... (2021)

Cover for Brad Cleveland · Call Center Management: Leitfaden fur Aufbau, Organisation und Fuhrung von Teleservicecentern (Paperback Book) [Softcover reprint of the original 1st ed. 1998 edition] (2013)

Softcover reprint of the original 1st ed. 1998 edition

Call Center Management: Leitfade... (2013)