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Michelli, Joseph, PhD的作品

Cover for Michelli, Joseph, PhD · Leading the Starbucks Way (PB) (Paperback Book) (2023)

Leading the Starbucks Way (PB) (2023)

Michelli, Joseph, PhD

Cover for Michelli, Joseph, PhD · Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way (Hardcover Book) [Ed edition] (2015)

Driven to Delight: Delivering Wo... (2015)

Michelli, Joseph, PhD

Cover for Michelli, Joseph, PhD · Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People (Hardcover Book) [Ed edition] (2013)

Leading the Starbucks Way: 5 Pri... (2013)

Michelli, Joseph, PhD

Cover for Michelli, Joseph, PhD · The Zappos Experience: 5 Principles to Inspire, Engage, and WOW (Hardcover Book) [Ed edition] (2011)

The Zappos Experience: 5 Princip... (2011)

Michelli, Joseph, PhD

Cover for Michelli, Joseph, PhD · Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Hardcover Book) [Ed edition] (2011)

Prescription for Excellence: Lea... (2011)

Michelli, Joseph, PhD

Cover for Michelli, Joseph, PhD · The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover Book) [Ed edition] (2008)

The New Gold Standard: 5 Leaders... (2008)

Michelli, Joseph, PhD

Cover for Michelli, Joseph, PhD · The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (Hardcover Book) [Ed edition] (2006)

The Starbucks Experience: 5 Prin... (2006)

Michelli, Joseph, PhD