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ITIL service operation Axelos 2nd ed., 2011 edition
ITIL service operation
Axelos
The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
370 pages, Illustrations
| 介质类型 | 图书 Paperback Book (平装胶订图书) |
| 已发行 | 2011年7月29日 |
| ISBN13 | 9780113313075 |
| 出版商 | TSO |
| 页数 | 381 |
| 商品尺寸 | 281 × 217 × 21 mm · 1,38 kg |
| 编辑 | The Stationery Office |
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