Evaluating Reference Services: A Practical Guide - Jo Bell Whitlatch - 图书 - American Library Association - 9780838907870 - 2000
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Jo Bell Whitlatch
Evaluating Reference Services: A Practical Guide

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For many users, library ""means"" reference. To make sure these library customers are satisfied with what the modern library has to offer, one of the leading reference researchers has outlined practical methods for evaluating reference services.

192 pages, Illustrations

介质类型 图书     Paperback Book   (平装胶订图书)
已发行 2000
ISBN13 9780838907870
出版商 American Library Association
页数 192
商品尺寸 228 × 152 × 12 mm   ·   322 g

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