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This Is Service Design Thinking: Basics, Tools, Cases Marc Stickdorn
This Is Service Design Thinking: Basics, Tools, Cases
Marc Stickdorn
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers.
384 pages
| 介质类型 | 图书 Paperback Book (平装胶订图书) |
| 已发行 | 2011年12月7日 |
| ISBN13 | 9781118156308 |
| 出版商 | John Wiley & Sons Inc |
| 页数 | 384 |
| 商品尺寸 | 188 × 234 × 24 mm · 769 g (预估重量) |
| 语言 | 英语 |
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