Jonah C. Pardillo
Service Operations Management Jonah C. Pardillo

Do you have a profile? 登录

顾客评价：

Top-vurdering på Google Reviews, baseret på tusinder af anmeldelser.

根据欧洲消费者保护法享受14天退换货政策

Trustpilot平台高分认证

添加至iMusic心愿单

Service Operations Management

Jonah C. Pardillo

Provides an introduction to service operations management, customer experience and satisfaction. The book discusses improvements to service processes and networking and technology. Also discussed is performance management, strategic changes and their management, and innovations and their relationship to service development.

290 pages