Implementing ISO / IEC 20000 Certification: The Roadmap - Jan Van Bon - 图书 - van Haren Publishing - 9789087530822 - 2008年2月1日
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Implementing ISO / IEC 20000 Certification: The Roadmap


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The Certification for organizations within the IT Service Management environment. Reflects the increasing desire to have a certification that moves beyond the individual employee. Aimed at a broad range of practitioners, trainers and students working in IT and other environments.


198 pages, illustrations

介质类型 图书     Paperback Book   (平装胶订图书)
已发行 2008年2月1日
ISBN13 9789087530822
出版商 van Haren Publishing
页数 214
商品尺寸 241 × 172 × 12 mm   ·   458 g

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