Michael Lowenstein的作品

Cover for Michael Lowenstein · Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications (Paperback Book) (2014)
Paperback Book
Customers Inside, Customers Outs...
Michael Lowenstein
Cover for Michael Lowenstein · The Customer Loyalty Pyramid (Hardcover Book) (1997)
Hardcover Book
The Customer Loyalty Pyramid
Michael Lowenstein