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Robert Bacal的作品

Cover for Robert Bacal · Making Performance Management and Appraisal Valuable: Walking the Path Together (Busy Learners Series) (Volume 1) (Paperback Book) (2014)

Making Performance Management an... (2014)

Cover for Robert Bacal · Building Bridges Between Home and School: the Educator's / Teacher's Guide to Dealing with Emotional and Upset Parents (Paperback Book) (2013)

Building Bridges Between Home an... (2013)

Cover for Robert Bacal · Imperfect Phrases for Relationships: 101 Common Things You Should Never Say to Someone Important to You... and What to Say Instead (Paperback Book) (2012)

Imperfect Phrases for Relationsh... (2012)

Cover for Robert Bacal · Performance Management 2/E (Paperback Book) (2012)

Performance Management 2/E (2012)

Cover for Robert Bacal · If It Wasn't for the Customers I'd Really Like This Job: Stop Angry, Hostile Customers Cold While Remaining Professional, Stress Free, Efficient and Cool As a Cucumber. (Paperback Book) (2011)

If It Wasn't for the Customers I... (2011)

Cover for Robert Bacal · Perfect Phrases for Customer Service, Second Edition (Paperback Book) (2011)

Perfect Phrases for Customer Ser... (2011)

Cover for Robert Bacal · The Busy Learner's Kit for Making Performance Management and Appraisal Valuable: Walking the Path Together (Paperback Book) (2010)

The Busy Learner's Kit for Makin... (2010)

Cover for Robert Bacal · Defusing Hostile Customers Workbook (Third Edition2010) (Paperback Book) (2010)

Defusing Hostile Customers Workb... (2010)

Cover for Robert Bacal · The Complete Book of Perfect Phrases for High-Performing Sales Professionals (Paperback Book) [Ed edition] (2009)

The Complete Book of Perfect Phr... (2009)

Cover for Robert Bacal · How to Manage Performance (Paperback Book) [Ed edition] (2004)

How to Manage Performance (2004)